Wanna know the truth? Take a listen and join us as Shane shares his thoughts on the RV industry and what to look for! Subscribe, like and leave comments if there is anything you would like to see in future videos! We're working on some new projects, stay tuned to check them out! For more info on this or other trailers, visit our website: 🤍🤍rvsofamerica.com CALL or TEXT us with any questions you have! 801-860-0035 Check Out Our Merch Store! 🤍shop.spreadshirt.com/RVsofAmericaSwag/ Thanks for Watching! And don't forget to SHARE! Stalk our adventures here: Instagram: 🤍instagram.com/rvsofamerica/ Facebook: 🤍🤍facebook.com/rvsofamerica Use of this footage outside of RV's of America, is prohibited with out written consent. #ROA #xplore #OFFROAD #rvindustry #dweller #RV #overland #business #tips
We need more people like you guys in the world. I had the same experience yesterday at Walmart. I vowed to never shop at Walmart again. I will drive further and pay more to shop where I am treated professionally and have excellent service. Both for my groceries and for my trailer when I purchase from you guys! Thank you
It's good to see that all those business guru classics (Steven Covey, Tom Peters, Peter Drucker) you've read are being put to work! Most people in the RV industry still haven't gotten around to reading any of them. 🙂
I think the ROA OFF-ROAD team really does work to be genuine in making and keeping great relationships with those they sell trailers to.
What an awesome video, love your attitude and mindset. As a (very), small business owner, exactly my approach...people and customer experience/service 1st. My wife and recently bought a trailer but I hope we get to cross paths one day and maybe make our next purchase with you and your team.
Well said brother..
Spot on Shane. That is why I drove 2600 miles from Davie, Fl to Lindin, Ut to buy my RV from you. That is why I still come back and will attend my second ROAMER rally in Sept. See you soon...
I like what you brought up! A lot of it comes down to quality I think, you can give the best customer service possible but if you are serving a low quality product, the customer experience won’t be great. Quality products + great service is a winning formula
In many ways I prefer transactional. There's nothing fulfilling about superficial social interactions, they're pretty much just a by-product of purchasing something. When I'm buying something there's really only one thing I'm concerned about, which is whether it's a quality product that serves my desire in what I want the product to do. But I think it's cool that ROA does things the way it does, because there are always people who want experiences and to become part of a community that's all about what they're interested in (I mean why buy a camper if you don't want to use it for its intended purpose?).
Anyway, where's my car dealership that invites me to come racing with the car they sold me on a cool race track? Why doesn't that exist? Lol
Great thoughts shane! This should be shouted from mountain tops!