Heard about ISO 9001:2015? If you haven't, no worries! AGF has you covered! Here's a quick video on ISO 9001:2015 in a nutshell. Find out how it works and how it can work for you and your company! Learn about the the Plan-Do-Check-Act (PDCA) Cycle, the pertinent clauses for the requirements on ISO 9001:2015 and most importantly know how to meet and exceed your client's expectations while continuously improving your processes! What more could you ask for? Brought to you only by the best in the business on ISO Consultancy, AGF Consulting Group-PH! Need help on ISO Consultancy? Looking for a training partner? Choose AGF now! #thinkAGF. Watch more related videos 🤍AGF Consulting Group
I would advice people do not go for ISO .in Dubai they pushed me to attend only 1 day instead of 2 days and I have a ref for that .
The contents was very poor .only information no code practices and other poor operationally paths I really feel shame even to mentioned .I believe ISO only organization to take the money of people on name of fake world work standardisation.
And here I mean ISO TUV
Another Made up Certification money scam ! targeting small / Mid Companies - CEO word Salad !
Love it
That's right! Nice
Ben non mon résultat le produit moins donc grave souper 15
A quite handsome video. I'll make sure to share it when I hand over to the new manager.
I was looking for something that could give me a hand for the upcoming ISO 9001 certification in my organization. This video reaches me a great hand and it offers very good hands-on knowledge.
in a nutshell how it works and how it can work for you for those planning to adapt the new iso 9001 here's a map of the new quality management system ear problem may think that the new quality management system model is complex or too simplified for your organization regardless of your perspective let us break this down for you first the new iso 9001 contains ten clauses these are the scope normative references terms and definition context of the organization leadership planning support operation performance evaluation and improvement let's bring back the iso 9001 2015 model again plus one two and three are nowhere to be found in this model this means that the requirements are all contained from +4 up to cloths 10 these clauses form part of the nuts and bolts of the quality management system remove any one of these critical parts and the system will break down each one of these clauses should function with one another within a plan do check act cycle look at this cycle as the engine of every business organization this is the engine designed to consistently produce quality results now for purposes of discussion let us remove this quality management system engine in the picture if we do that what we have left are just the customer requirements on the left side of the model and customer satisfaction on the right side of this management model every company's goal is to first understand the requirements of the customer on the left side and the left side is where it all begins after we understand the customer requirements and the context of our organization we should come up with a plan and how to meet or exceed these requirements to achieve customer satisfaction or quality results which are on the other side of the model the left side tells us what the requirements are and the right side shows us the desired end results now the only way for us to bridge the wide gap between customer requirements and customer satisfaction is a robust and reliable system that should be established right in the middle of this canvas this is where the quality management system comes in place the only way for you to ensure consistent quality results is by establishing this quality management system in the middle of your business operations as already mentioned under Clause 4 we need to define the contexts of our organization capture the requirements of the customers including the needs and expectations of relevant interested parties this is the starting point of every business there is greater emphasis in leadership in this new edition unlike in the old iso9001 where leadership is delegated upon the quality management representative the new ISO 9000 once emphasis is in the importance of leadership and commitment the leaders of the business organization in all levels should communicate the importance of meeting the expectations of the clients at all time customer focus is the name of the game this is where a quality policy is established and communicated and organizational roles responsibilities and authorities is also defined the question is are you really leading plus-6 will guide us and how to effectively plan our actions to address risk and opportunities these by the way is one of the highlights of the new iso 9001 quality objectives should also be defined and most importantly come up with a clear-cut plan and how to achieve them changes in these objectives and actions it also be carefully included in the planning regardless of business size without adequate support the business will fail iso 9001 defines the following as critical support these are resources competence awareness communication and documented information resources include competent and motivated people adequate infrastructure and work environment for the efficient operation of the processes the use of resources will also be monitored and measured part of support is a documented information which is composed of quality manual procedures work instructions and records in layman's term operation is all about getting things done this is where you actually produce the product or deliver the service considered as one of the most challenging parts in every business organization this is the part where you have to constantly keep your eyes open most of the management controls are also established in operation after all the quality of the results will depend on the quality of controls Clause 8 will guide us and how to plan and control operations capture customer requirements accurately design and develop products and services control outsource processes and manage post-delivery activities at the end of the day the most important thing to know is whether or not we have met the expectations and requirements of our customers this is where we check on our performance through monitoring measurement analysis and evaluation using our key performance indicators by conducting regular internal audits we can gather data for management to review what parts of the business organizations need to change and improve the American quality guru W Edwards Deming precisely put it when he said that without data here just another person with an opinion the effectiveness of performance evaluation and then depend entirely on the accuracy of data and its analysis and finally the time to act closes the PDCA cycle improvements get done when we act a non-conformities and corrective action this is how we truly achieve continual improvement so there you go this is iso 9001 2015 in a nutshell and how it all works within the plan do check act cycle our best advice if you want consistency and quality in your products and services complete the PDCA cycle and get ISO certified this has been another presentation of a GF Consulting Group for more information and how to bring your business to the next level visit our website and download free resources a www a GF Consulting Group comm you
A bit visually distracting for sure, found myself focusing more on the animations than the content, but good information
Permission to have a copy of your video. I will recognize the sole author. For educational purpose only.Thank you so much.
WoW!! This is from a ISO consultant from Thailand.
GOOD content..I like your vdo. Very helpful. Thanks 👍👍👍👍👍
Thanks for sharing 👍👍👍 and it's very helpful 🤠🤠🤠
Excellent explanation 👏
Confusing. This is way too fast. It probably makes sense to people who already know the content, but dang...
why do you need that drawing hand, It makes the video too busy - so silly
Very good presentation. Whats the software?.
The video has a lot of good information but the animation and the background audio is distracting.
Great video!
very helpful thank you!